What do I learn?
An IT and Telecoms apprenticeship will provide the essential skills necessary for the different types of IT support work.
The programme will cover how to operate computers and databases, as well as how to use and maintain IT systems and networks. An apprenticeship will also help develop a professional working style, safe working practices, awareness of the work environment and communicating effectively with colleagues and customers.
IT Telecoms apprentices will learn things like customer care, system security, managing software development, and basic IT applications.
The Apprenticeship is a framework of qualifications consisting of the following:
• Level 3 Diploma in ICT Professional Competence
• Level 3 Certificate in ICT Systems and Principles
• Functional Skills in Mathematics Level 2
• Functional Skills in English Level 2
• Functional Skills in ICT Level 2
• Employee Rights and Responsibilities
Job roles include:
• web design,
• programming and coding and more!
All aspects of training will be completed solely in the work place (dependant on employer needs). An assessor will regularly visit you in the workplace to gather work-based evidence. Apprenticeships are designed to let you benefit from real life work experience which you will get day-to-day on the job. This experience is supported by theoretical knowledge gained at college in both classroom and workshop based sessions/assessments.
For the NVQ you will build up a portfolio, which is a collection of examples or evidence of your work that demonstrates your skills and ability, including a work diary, photos, statements from your employer and colleagues and examples of completed tasks. Assessment consists of practical tasks, observations, oral questioning, written questions, assignments and projects.
What do I gain?
You gain recognised qualifications and valuable industry experience, making you more employable in the IT sector.
What do I need?
Upon application you will be invited in for an interview and an initial assessment to make sure that the course is right for you. There are no other restrictions to becoming an apprentice except that you need to be over the age of 16 and to have been settled in the UK for at least the past three years.
• an interest in IT and Business
• reliability and flexibility
• the ability to work in a team as well as on your own also as being self-motivated
• good organisation, communication and computer skills
• being able to work under pressure and to strict deadlines
What can I do next?
Learners can progress to higher education qualifications in computing, telecoms or website development.