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Retail Level 3 Advanced Apprenticeship

Retail covers a wide range of businesses, from department stores and national chains to independent shops and market stalls.

The Retail Advanced Apprenticeship builds on your basic retail and customer service skills and furthers your experience within the retail sector.

What do I learn?
The Retail Advanced Apprenticeship is made up of the following elements:

• City & Guilds Level 3 Certificate in Retail Knowledge
• City & Guilds Level 3 Certificate in Retail Skills
• Functional Skills in Maths and English Level 2
• Employer Rights and Responsibilities
• Personal Learning and Thinking Skills

Formal assessment is through assignments, projects, presentations and practical assessments which are set at regular intervals throughout the course, and you receive regular feedback. The Functional Skills are assessed by an external exam and portfolio work.

You will be learning the knowledge elements of the award through directed study and one-to-one drop-ins with your assessor, and this will include practical sessions. You will also work on your Functional Skills, ERR and Personal Learning and Thinking Skills.
What do I gain?
You will gain a nationally-recognised qualification whilst gaining the skills and experienced required to pursue a career within the retail sector. The advanced apprenticeship allows you to develop the skills specific to your role or speciality within retail.
What do I need?
There are no formal entry requirements for this apprenticeship. However, you will ideally have either completed the intermediate apprenticeship in retail or have demonstrable experience within the retail sector.

Upon application you will be invited in for an interview and initial assessment to ensure that you are at the right level of learning for the course.
What do I gain?
The advanced level apprenticeship allows you to handle more responsibility and develops your management skills. The retail sector offers many opportunities for early career progression – you might think about job roles such as senior sales assistant, team leader and store manager.

case study

Verah Achieng – Foundation Degree in Business and Enterprise

When Verah Achieng moved from Germany to the UK in 2014, she had set her mind on improving her career prospects. Fast forward two years, and she is on track to get a qualification that could change her life.
Verah was working at Oxfordshire County Council as specialist customer service adviser for the Social Work team. She was keen to develop a career in charity management when a colleague, who was studying at City of Oxford College, part of Activate Learning, recommended the college to her. ‘The city centre campus is just around the corner from my workplace and it is really convenient. I just popped over one day at lunchbreak. The receptionist was friendly and introduced me to staff in the business department, so I could talk to them about the courses that I was interested in and how they fitted with my plans.’
Verah chose to enrol on to the Foundation Degree in Business and Enterprise, because it would help her gain a qualification to further her career in her chosen field, whilst fitting around her current job commitments: ‘I want to be a manager in a charitable organisation. The Foundation Degree in Business and Enterprise helped me gain an understanding of how businesses are formed and run, expanding my knowledge of leadership styles and of the context beyond the operational figures. This programme equipped me really well for my future career, especially in terms of leadership skills, creativity skills and skills auditing, learning to identifying your own skills, and how best to put all these in use. And because it’s a higher education programme, I also benefitted from a range of facilities available at Oxford Brookes University, such as the library.’
Vera is set to get her qualification in 2017 and has exciting plans to develop her future career in the field of international non-profit management: ‘I want to work for an organisation such as Oxfam, managing the delivery of aid programmes in the field. Further down the line, I want to run my own business.’
‘Studying at City of Oxford College has given me more experience and knowledge to help turn my dreams into a reality. I would say to anyone thinking about studying for a qualification to go for it, as long as they can make it fit with their commitments. It is a great opportunity to build yourself and invest in your future.’
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